Information Services seeks to communicate with the OSU community about the changes we make to the IT systems that we manage. Our goal is to manage, maintain, and upgrade systems in a thoughtful way so that we minimize negative impact to services and customers.
Achieving this goal requires that we plan changes carefully, consult with members of the community regarding planned changes, and respond to unplanned changes systematically to ensure minimal downtime.
Change Management is the formal term for defining our policies and processes. Please read about the Change Management & Incident Response Project page for additional background about this initiative.
Change Advisory Board
The Change Advisory Board (CAB) convened in December, 2012 and began drafting appropriate processes for changes and incidents. As basic processes are defined, the CAB will begin performing its function as a change review body even as it continues to define and refine change processes.