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Announcements for OSU's Network and Computer Services
Updated: 31 min 28 sec ago

Banner Maintenance Saturday November 1 2014

Wed, 10/29/2014 - 12:16pm

We will be upgrading Banner software to address a legislative requirement during our monthly Banner maintenance period this Saturday. Banner will be unavailable November 1 from 12:01AM through 11:59PM.

This outage will affect Banner INB and Banner Self Service (Online Services). Additionally, applications that query or interact directly with Banner may have limited functionality, including Appworx, Cognos, BRM, Cleanaddr, Degree Works (MyDegrees), myOSU, eValS, Nolij, OSCAR, Multiple Assignments, FormFusion, Scholarship Management System, MyVendor, R25 and Banner Workflow.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University 213 Milne Computer Center Corvallis OR 97331

2014-10-26 00:00-05:00

Fri, 10/24/2014 - 2:35pm

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

LSN has informed NERO of two upcoming maintenance windows. The first is on Sunday morning, 10/26/2014, between 0000-0500. The second is on Monday, 10/27/2014, between 0000-0500.

During this maintenance we can expect intermittent outages on the backbone circuit between Eugene, Medford, and Klamath Falls. On Sunday we also expect and outage to MetroE connected customers in Eugene.

MetroE connected customers in Eugene: OSU Extension Coos County OSU Extension Linn County OSU Extension Curry County OSU Extension Lincoln County OSU Extension Douglas County

DCA Tools DB migration

Thu, 10/23/2014 - 3:59pm

Primary Contact: Mike Akey, mike.akey@oregonstate.edu

We will be moving the backend database for the DCA web-based log searching tools during our regular maintenance window from 10pm to 12, Saturday Oct. 25th. During this time, the log searching via tools.nws will be unavailable.

2014-10-23 00:00-06:00

Thu, 10/23/2014 - 9:35am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

Level3 has notified NERO of emergency maintenance on damaged fiber between Portland and Seattle. This maintenance will occur tonight, 2014-10-23, between 0000 and 0600.

NERO will monitor the situation and migrate traffic away from the affected circuit as needed.

2014-10-27 04:00-06:00

Thu, 10/23/2014 - 9:20am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

During the next regular maintenance window, 0400-0600, Monday, 10/27/2014 NERO will be updating the firmware on the Customer Aggregation Routers in following locations:

Corvallis Eugene Portland

Customers at these locations will experience a small traffic disruption during the maintenance window when a redundancy switchover is invoked and the local router stabilizes.

ONID services outage Sunday October 19th 8:06am – 8:31am

Sun, 10/19/2014 - 11:30am

The following ONID services were unavailable Sunday October 19th from 8:06am to 8:31am:

– ONID Webmail (https://webmail.oregonstate.edu) – MyONID website (ONID Password changes, ONID Sign-Up) – ONID SSO (the old SSO system, not CAS) – Cacti graphs (http://cacti.onid.oregonstate.edu)

An internal MySQL database service was restarted to fix an apparent memory leak, and the restart took much longer than anticipated. Unfortunately, some memory was not recovered so the server must be rebooted. The reboot will be scheduled for a future date.

Andy Morgan ONID Support

Milne Commodity network outage

Fri, 10/17/2014 - 4:23pm

Primary Contact: Tim Bateman, tim.bateman@oregonstate.edu

Need to replace hardware on Milne building and floor switches to correct the building uplink throwing errors. Time: 8am-9am, Saturday, October 18th. Impact: Building commodity network for Milne will be down during part of the outage. Top floor network will be down the 2nd half of the outage.

2014-10-20 04:00-06:00

Thu, 10/16/2014 - 9:54am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

During the next regular maintenance window, 0400-0600, Monday, 10/20/2014 NERO will be updating the firmware on the Customer Aggregation Routers in following locations:

Bend Hermiston La Grande Klamath Falls Medford Ontario Pendleton Salem WOU

Customers at these locations will experience a small traffic disruption during the maintenance window as the local router reloads and stabilizes.

Border Router Change 2014 October 14th 6 am to 7 am

Tue, 10/14/2014 - 6:00am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

Performing border router maintenance. No outage expected.

Wednesday Morning Maintenance Complete

Wed, 10/08/2014 - 7:29am

Information Services has completed maintenance on the wireless network this morning and is currently testing that everything is functioning as it should. If you have questions or concerns, or believe there is an ongoing wireless network, please contact OSU Computer Help Desk at 541-737-3474.

Thank you for your penitence as we work through this issue.

Sincerely,

Jon

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

Evening maintenance complete

Tue, 10/07/2014 - 10:33pm

Information Services has completed our evening maintenance on wireless in the College of Engineering buildings. We will be conducting one more maintenance at 5am tomorrow morning as part of our on going efforts to bring stability to the wireless network. Customers should expect a wide spread series of rolling 15-30 minute outages during our morning maintenance.

Sincerely,

Jon

———————— Jonathan Dolan Director, IT Infrastructure Oregon State University

Additional Wireless Maintenance Tonight and Tomorrow

Tue, 10/07/2014 - 5:09pm

Information Services will be conducting additional maintenance this evening (Tuesday 10/7) between 8pm and 1am and again in the morning (Wednesday 10/8) from 5am to 8am as efforts to stabilize the wireless network continue. Expect rolling outages (15-30 minutes) in the College of Engineering buildings this evening and a wide spread restart in the early hours tomorrow morning.

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

Wireless Maintenance Complete

Sun, 10/05/2014 - 10:38am

Information Services has completed our load redistribution on the wireless network this morning and are testing to verify that everything is working as it should. If you believe there are current and ongoing issues on the OSU wireless network as a result of this change today (Sunday 10/5), please let us know at the OSU Computer Help Desk facebook page at https://www.facebook.com/osucomputerhelpdesk for a chance to win a $50 gift certificate at Amazon.com.

Jon.

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

Saturday Wireless Maintenance Complete

Sat, 10/04/2014 - 9:27am

Information Services staff have completed the first of two wireless maintenance efforts designed to bring stability to the wireless network after last week’s issues. The failing controller has been replaced and an initial distribution of load has been completed. Testing will continue throughout the morning to verify that actions taken have had the desired effect. The remaining distribution of load will then be conducted Sunday morning (10/5) from 6am to 10am.

Jon

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

Wireless Maintenance

Fri, 10/03/2014 - 5:52pm

Colleagues,

Information Services will be performing maintenance this weekend on the wireless network for the next steps in the mitigation plan to address this week’s instability. We will be taking a series of rolling wireless outages between 6am and 9am Saturday (10/4) and 6am and 10am Sunday (10/5). The purpose of these outages will be to:

a) Replace the failing equipment and

b) Redistribute the wireless load across the backend network resources.

Clients should expect brief 10-20 minute rolling wireless outages during these times. If you have questions or concerns please feel free to contact the OSU Computer Help Desk at 541.737.3474, osucomputerhelpdesk@oregonstate.edu or on Facebook. The Help Desk does maintain some limited hours on Sunday.

Jon.

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

Resolved – Wireless outages

Thu, 10/02/2014 - 3:10pm

The previous wireless outages was resolved about 15 minutes ago. Wireless services should function again.

Johan Reinalda OSU Network Operations

Wireless outages

Thu, 10/02/2014 - 2:10pm

We are currently experiencing an outage on the wifi network on campus. We are working on restoring service as fast as possible.

Sincerely, Johan Reinalda OSU Network Operations

Resolved – Another wireless instability

Wed, 10/01/2014 - 11:03am

The previous outages on the wireless network has been resolved. It appears to be a the same problem that occurred earlier this week, and we will continue to work with the vendor to resolve this problem.

Johan Reinalda OSU Network Operations

Another wireless instability

Wed, 10/01/2014 - 10:29am

We appear to be suffering another instability on the wireless network that is impacting users. We are working on resolving this.

Johan Reinalda OSU Network Operations

Resolved – Wireless instabilities

Wed, 10/01/2014 - 9:56am

We have successfully increased the capacity of the backend resources in the wireless networks. This should resolve the intermittent wireless connectivity that some users experienced yesterday during high peak usage periods. Sincerely, Johan Reinalda OSU Network Operations

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