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Announcements for OSU's Network and Computer Services
Updated: 25 min 59 sec ago

Blackboard Returned to services

Sat, 07/05/2014 - 8:32am

Maintenance is complete and Blackboard services are now operating.

Blackboard scheduled maintenance

Sat, 07/05/2014 - 5:56am

Blackboard will be down from 6:00 AM to 9:00 AM Today, Saturday the 5th 2014.

NERO Maintenance July 11 midnight to 3 am

Wed, 07/02/2014 - 4:14pm

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

NERO has been notified by the customer circuit provider for the Klamath Falls and Medford Hub sites of planned maintenance on Friday, July 11, between 0000-0300. Hunter Communications is upgrading their network backbone.

Hunter expects intermittent loss of connectivity throughout the maintenance window.

Hunter connected NERO customers: Klamath Community College Klamath County School District Klamath Falls City School District Oregon Institute of Technology OSU Klamath Basin Research & Extension Center OSU Southern Oregon Research and Extension Center Southern Oregon ESD – Klamath Falls Southern Oregon Public Television Southern Oregon University

NERO Maintenance July 11 1800 to 0600 (12 hours)

Wed, 07/02/2014 - 2:15pm

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

AT&T has notified NERO of fiber maintenance on the segment between Salem and Portland to start on Thursday evening, July 10, 2014 at 1800 and continuing until Friday morning, July 11, 2014 at 0600 (12 hours).

This maintenance is required due to a permanent cable relocate for railroad construction.

NERO will migrate traffic away from the affected segment onto redundant facility before the maintenance occurs to reduce the effect on operational traffic.

Banner Restored to Service

Thu, 06/26/2014 - 3:00pm

After clearing a filled system audit log, Banner has been restored to service.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University (541) 737-0682

Banner Unavailable

Thu, 06/26/2014 - 2:53pm

Banner is currently unavailable. Technical staff is investigating and working to restore service.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University (541) 737-0682

Some Drupal 7 sites were experiencing problems

Tue, 06/24/2014 - 2:09pm

We had a configuration issue that caused some of the Drupal 7 sites to not load properly. The situation has been remedied and everything is back to normal now.

Thanks, Paul Lieberman Central Web Services

Failed over to backup border router

Fri, 06/20/2014 - 9:18am

Notice of Unplanned Outage

primary border router interfaces to both NERO and I2 both shut down by accident, and secondary router took over routing traffic.

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

Planned Maintenance – CWS Drupal 7 Update on Tuesday June 24

Fri, 06/20/2014 - 8:49am

On Tuesday June 24 CWS will be updating CWS Hosted Drupal 7 sites to the latest versions of Drupal. This update is only for existing Drupal 7 sites. This release includes important security updates for Drupal core and several modules. Although this will incur a 2 to 3 minute interruption in service to the affected websites, most site visitors will not notice the interruption, as most pages are cached. This will be a rolling upgrade and we cannot say exactly when or on which day a specific site will be affected.

If you have any questions or concerns please contact us through our form at http://oregonstate.edu/is/services/cws/contact.

Thank you, Paul Lieberman Central Web Services

myOSU Portal Issues Resolved

Mon, 06/16/2014 - 1:36pm

myOSU has been adjusted to accommodate increased load and is available and performing normally.

Jill Swenson

Associate Director, Enterprise Computing Services Oregon State University 213 Milne Computer Center Corvallis OR 97331

myOSU Portal Issues

Mon, 06/16/2014 - 12:41pm

The myOSU portal is experiencing very high loads. Technical staff is investigating and working to resolve the issue.

Jill Swenson

Associate Director, Enterprise Computing Services Oregon State University 213 Milne Computer Center Corvallis OR 97331

Blackboard service is responding again

Tue, 06/10/2014 - 12:18pm

We continue to have a very high load, and will continue to actively monitor the service.

– Lindy Foster Enterprise Computing Oregon State University 541-737-3805

Blackboard is responding very slowly

Tue, 06/10/2014 - 11:41am

We are experiencing the highest loads of the term, and are attempting to speed things up.

– Lindy Foster Enterprise Computing Oregon State University 541-737-3805

OSU DNS partial outage 6/5/2014

Thu, 06/05/2014 - 9:10am

One of OSU’s DNS servers (NS2) crashed this morning 6/5/2014 at about 6:25AM. The system was rebooted and service restored by 8:00AM.

The DNS service allows computers to find services on the network by name. Although computers are usually configured to use multiple DNS servers, fail-over is not always graceful and some services can be interrupted. In particular, we received reports this morning that some customers were not able to login to OSU’s WordPress site (blogs.oregonstate.edu) and courses.ecampus.oregonstate.edu.

We apologize for the service disruption. We will be investigating ways to make this service more resilient.

-Kirsten Petersen, IT Manager Information Services, Oregon State University p: 541-737-9187, e: ServerSupport@oregonstate.edu http://oregonstate.edu/is

Blackboard navigation back to normal

Tue, 05/20/2014 - 9:36am

This issue appears to have affected instructors only. We are contacting the vendor to verify if this was a cloud issue.

– Lindy Foster Enterprise Computing Oregon State University 541-737-3805

Blackboard navigation issues

Tue, 05/20/2014 - 9:24am

While Blackboard is still working, navigation seems to be impaired at this time. We are investigating.

– Lindy Foster Enterprise Computing Oregon State University 541-737-3805

Blackboard returned to service

Sat, 05/17/2014 - 8:16am

The Blackboard maintenance is complete and service is back.

– Lindy Foster Enterprise Computing Oregon State University 541-737-3805

Blackboard maintenance outage Saturday, 5/17, 6am-9am

Fri, 05/16/2014 - 3:38pm

Blackboard will be undergoing maintenance on Saturday, 5/17, from 6am-9am, and will be unavailable during that time.

– Lindy Foster Enterprise Computing Oregon State University 541-737-3805

Academic Technology classroom presentation equipment

Wed, 05/14/2014 - 12:51pm

Notice of Unplanned Outage

On Tuesday 13th May 2014, the Academic Technology group started receiving reports of problems with the presentation equipment in some of the classrooms. Network Engineering and Academic Technology are working together to determine the underlying cause of this continuing intermittent problem.

Academic Technology suggests that instructors come to rooms equipped to potentially work without the network (i.e. bring presentations/slides on a flash drive).

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

ONID Shell Server Maintenance Wednesday May 14th 10:00pm – 10:15pm

Wed, 05/14/2014 - 10:38am

The ONID shell server (shell.onid.oregonstate.edu) will be unavailable Wednesday May 14th from 10:00pm to 10:15pm for a software upgrade.

I will be upgrading the Linux kernel and rebooting the system.

Andy Morgan ONID Support

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