Information Services

Good afternoon,

Tonight the IS Server Support team will performing emergency maintenance on one of the SharePoint servers at 10PM to address service issues. We expect this maintenance to cause an outage for about an hour while we add resources to the system.

Who will this affect: All SharePoint users When will this happen: Friday – 12-5-2014 @ 10:00PM – 11:00PM What are we doing: Adding storage and memory resources Why are we doing this: Addressing performance and stability issues with growing utilization on the SharePoint farm.

If you have any questions or concerns please feel free to contact us.

Jason Appah Network Engineering/Server Support B211 Kerr Admin Bldg Oregon State University Corvallis, OR 97331 541-737-8801 Jason.appah@oregonstate.edu [Description: cid:image001.png@01CD583B.8BD4B460]

Degree Works (My Degrees) has been restored to service. A bug in the software prevented new files from being created. The issue has been resolved, and preventive measures taken to prevent recurrence.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University (541) 737-0682

Degree Works (MyDegrees) is currently unavailable. Technical staff is investigating the problem. We will notify you when the issues are resolved.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University (541) 737-0682

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

The circuit provider for the Bend Hub has notified NERO of planned maintenance on Thursday, December 4th, between 0100-0400. Customers connected to the Bend Hub will experience intermittent connectivity during the maintenance window.

Bend Hub Connected Customers: Central Oregon Community College High Desert ESD KLCC ODFW – Bend OSU Extension Service – Crook OSU Extension Service – Deschutes OSU Extension Service – Jefferson Pine Mountain Observatory

A misconfiguration on the network caused many services to go down between 16:20 and 16:55. After correcting the configuration error we are stable. Sorry for the disruption in service.

—

Joel Burks Network Operations 541-737-2132

This Thanksgiving, Thursday the 27th, Blackboard will be down for routine patches. Maintenance will begin at 6 AM and service will be restored by 9 AM.

-Cody Welch

support@my.oregonstate.edu

I will migrate the Campus License Server: / to a new virtual machine in order to support the latest version of Mathematica. The outage window will be this Friday morning, November 28th between 10:30 AM and 11:00 AM.

Please contact me for questions or concerns.

Thank you, Mark

– Mark Cohen Operating System Network Analyst Cosine IT Services 541-737-8077

OSU will be performing system and database maintenance over Thanksgiving weekend.

Most administrative systems will be unavailable or have limited functionality from Wednesday 11/26/2014 at 11:59PM through Saturday 11/29/2014 at 12:01AM. The following systems will be impacted:

Appworx Banner INB (all instances) Banner Self Service (Online Services) Banner Workflow BRM Cleanaddr CORE Reports (ODS/EDW) Data Warehouse Degree Works (MyDegrees) EvalS FormFusion myOSU MyVendor Multiple Assignments Nolij OSCAR PeopleAdmin R25/Web Viewer RAP/SRP Scholarship Management System Jill Swenson Associate Director, Enterprise Computing Services Oregon State University (541) 737-0682

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

LSN fiber vendor will be performing an emergency maintenance on November 26th, 2014 00:01 to 02:00 PST in Astoria, OR. LSN fiber vendor will be re-splicing damaged fiber to avoid an potential outage.

The Blackboard system is up and running. We are still investigating the root cause of the issue, and how we may prevent it in the future. Thank you for your patience during this time.

-Cody Welch

There appears to be a database issue with Blackboard, we are researching it now.

– Lindy Foster Enterprise Computing Oregon State University fosterl@onid.orst.edu 541-737-3805