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Announcements for OSU's Network and Computer Services
Updated: 25 min 30 sec ago

Data Center Maintenance in B210 (Feb 17th 6 am to 7 am)

Wed, 02/11/2015 - 2:52pm

Primary Contact: Joel Burks,

The data center in Kerr B210 will be undergoing maintenance on Feb 17th 6 to 7 am.

OSU_Secure emergency maintenance

Wed, 02/11/2015 - 7:20am

Service(s) affected: OSU_Secure wireless network.

Information Services conducted emergency maintenance this morning on OSU_Secure to address a failing authentication server. Mac and PC clients may warn of a security certificate change. This is expected behavior and does not represent a security risk.

If you have questions or concerns, please contact the OSU Computer Help Desk.

Outage Window: Start: 02/11/2015 6:00 AM End: 02/11/2015 6:15 AM

Reason for outage: Preventative maintenance.


Departments affected: All departments where the OSU_Secure wireless network is available.

Locations affected: All locations where the OSU_Secure wireless network is available.

Network Outage Policy

If you have questions or concerns about this outage, please contact Network Engineering at net (at) or call 737-HELP.

CWS Server Maintenance

Tue, 02/10/2015 - 12:33pm

Server maintenance for Central Web Services server is scheduled for 10:00pm on Wednesday, Feb 11. Affected websites are Drupal 6 sites and some non-Drupal CWS hosted sites and application. Drupal 7 sites will not be affected.

Affected databases are expected to be unavailable for less than 5 minutes.

Jean R Waters Assistant Director Academic Technology – Central Web Services Oregon State University 541-737-6588

2015-2-9 04:00-06:00

Thu, 02/05/2015 - 5:45pm

Primary Contact: Joel Burks,

NERO will be rebooting the La Grande Hub router on Monday, February 9th, between 0400-0600.

Customers connected to the La Grande Hub site will experience a brief loss of connectivity as the device resets.

La Grande Connected Customers: Eastern Oregon University Baker School District Baker County Public Library Blue Mountain Community College – Baker IMESD Baker City IMESD La Grande La Grande Public Library Moda/ODS Dental School – La Grande OSU Eastern Oregon Ag Research – Union OSU Baker Extension Service OSU Union Extension Service OSU Wallowa Extension Service

2015-2-5 04:00-06:00

Thu, 02/05/2015 - 9:55am

Primary Contact: Joel Burks,

NERO has learned of fiber splice work being performed on the fiber path between Eugene and Salem. Work is scheduled for Thursday, February 5th, between 0400-0600.

NERO does not expect this to be service impacting, but risk is elevated.

Data Center Maintenance in B210, A016 Kerr, and Milne

Tue, 02/03/2015 - 6:52am

Primary Contact: Joel Burks,

Changing MTU size on 4 links, turning off arp sync on router, and implementing new management vlan. No outage expected.

DNS and other services

Tue, 01/27/2015 - 4:25pm

On Wednesday 1/28, at 6AM to 7AM, we will be rebooting some core network services like DNS, http proxy, RBLs, and other ancillary/supporting servers. These are rolling updates to apply important software patches to nearly all of our Linux-based servers. Most users will be unaffected or briefly affected during the outage window. Additionally, users will not be able to use MAC-based authentication for OSU_Access briefly during this time. OSU_Secure will not be affected. Access to Maintain to make DNS or DHCP updates will also be interrupted briefly.

Mike Akey Information Services Oregon State University 541-737-4948

MyOSU Available

Tue, 01/27/2015 - 11:47am

myOSU has been restored to service.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University 213 Milne Computer Center Corvallis OR 97331

MyOSU issues – restarting

Tue, 01/27/2015 - 11:31am

We will be restarting myOSU to address reconnection problems stemming from earlier network issues. The portal should be available again by 10:45.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University 213 Milne Computer Center Corvallis OR 97331

Core link went bad

Tue, 01/27/2015 - 10:49am

In the past hour, the core network has suffered from an intermittent link, causing errors and packets to be dropped. We have shut down this suspect port, and it appears all traffic has rerouted to redundant links. The core network appears stable again at this time.

Johan Reinalda Network Operations

Data Center Maintenance in B210, A016 Kerr, and Milne

Tue, 01/20/2015 - 5:59am

Primary Contact: Joel Burks,

We will be updating all three data centers starting at 5 am to 7 pm. There may be short network outages.


Thu, 01/15/2015 - 9:34pm

Notice of Unplanned Outage

We have experienced another DDoS attack. Here is the description from NERO, our ISP…

NERO is experiencing DDoS activity against customers in Eugene and Corvallis. There have been multiple high packet and bandwidth attacks, beginning approximately 19:00 this evening and going up to the present, 20:15. NERO is taking actions to mitigate as necessary to minimize impact on customer traffic.


If you have questions or concerns about this outage, please contact Network Engineering at net (at) or call 737-HELP.

Wireless Maintenance Complete

Sun, 01/11/2015 - 10:36am

The scheduled maintenance on the wireless network is now complete.

All users of the “OSU_Access” wifi network will once again be required to authenticate before gaining wifi access.

Access is allowed in the following two ways:

-if your wifi device is registered in Maintain, you will be allowed to access the OSU_Access wifi network without requiring a login. -if your wifi devices is not registered, you will need to open a web browser, and will be redirected to a login page. You need to login using your ONIC username and password.


Johan Reinalda Network Operations

ONID Shell Server Outage Saturday January 10th 9:45am – 10:15am

Sat, 01/10/2015 - 12:40pm

The ONID shell server ( was not accepting new SSH connections between 9:45am and 10:15am on Saturday January 10th. The outage was caused by an error while adding new network ranges to the block list. The block list is used to prevent connections from malicious network addresses that are trying to guess passwords for ONID users.

Andy Morgan ONID Support

Drupal Outage

Fri, 01/09/2015 - 4:39pm

On Sunday Jan. 11, 2015, CWS will be doing maintenance on the Drupal MySQL servers between 7:30 am and 8:00 am. During this time the service may be down for 5 to 10 minutes. While it is down, the most commonly accessed Drupal production pages will be served from the caching system. Users requesting pages that are not cached will be presented with an “offline for maintenance” message. Administrative functionality will not be available during this time.

Thanks, Matt Hansen Central Web Services

2015-1-9 04:00-06:00

Wed, 01/07/2015 - 11:13am

Primary Contact: Joel Burks,

NERO will be performing maintenance on the Medford Hub router this Friday, January 9th, 2015 between 0400-0600. We are installing new hardware to allow for future customer growth in the region.

NERO will work to minimize impact to operational traffic. Customers may experience brief interruptions during the maintenance window.

Medford Hub customers: OSU Extension Josephine County OSU Southern Oregon Research and Extension Center Southern Oregon ESD Southern Oregon Public Television Southern Oregon University