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Announcements for OSU's Network and Computer Services
Updated: 43 min 15 sec ago

NERO unplanned Outage for Medford Area 2014-8-27 3 pm

Wed, 08/27/2014 - 3:19pm

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

There was an interruption of service on the backbone circuit to the Medford hub between 15:05 and 15:08 today. NERO is currently investigating and working with the backbone circuit provider. Impacted customers include all those who connect to the NERO Medford hub. This includes: SOU, SOESD, SOPTV, and OSU Extension offices in Grants Pass and Central Point. Connectivity to the Medford hub is restored.

Banner Maintenance 8/29/2014 11:55PM – 9/1/2014 5:00PM

Tue, 08/26/2014 - 2:05pm

Banner and Banner-related applications will be unavailable from Friday, August 29 at 11:55PM through Monday, September 1 at 5:00PM due to annual software upgrades and maintenance work. This affects many online administrative applications.

What is affected:

* Online Services (Banner Self-Service), Banner INB, AppWorx, Nolij, OSCAR, Degreeworks and BRM will be inoperable the entire weekend. * Banner portlets and Banner-related links within the myOSU portal will be inaccessible over the entire weekend. * Data Warehouse will be available after 8:00 am on Saturday morning. * TouchNet will still accept payments but payments won’t be posted until the upgrades are complete

Thank you,

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University (541) 737-0682

Data Center Maintenance in Milne 2014-8-25 5 pm

Mon, 08/25/2014 - 12:55pm

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

Maintenance on a data center switch in Milne will be performed at 5 pm today. This should have no affect on the network.

2014-08-26, 1 am to 3 am

Thu, 08/21/2014 - 10:13am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

The circuit provider for the Bend Hub has notified NERO of planned maintenance on Tuesday, August 26th, between 0100-0400. Customers connected to the Bend Hub will experience intermittent connectivity during the maintenance window.

Bend Hub Connected Customers: Central Oregon Community College High Desert ESD KLCC ODFW – Bend OSU Extension Service – Crook OSU Extension Service – Deschutes OSU Extension Service – Jefferson Pine Mountain Observatory

2014-08-22, midnight to 3am

Thu, 08/21/2014 - 10:11am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

NERO has been notified by the customer circuit provider for the Klamath Falls and Medford Hub sites of planned maintenance on Friday, August 22, between 0000-0300. Hunter Communications is continuing to upgrade their network backbone.

Hunter expects intermittent loss of connectivity throughout the maintenance window.

Hunter connected NERO customers: Klamath Community College Klamath County School District Klamath Falls City School District Oregon Institute of Technology OSU Klamath Basin Research & Extension Center OSU Southern Oregon Research and Extension Center Southern Oregon ESD – Klamath Falls Southern Oregon Public Television Southern Oregon University

Day 2 Emergency Maintenance Exchange

Wed, 08/13/2014 - 5:44pm

Good evening,

The IS Server Support team will performing emergency maintenance on one of the Exchange servers tonight at 6pm to address issues on one of the three servers. We do not expect this maintenance to cause an outage, however users mailboxes who are associated to that server might see a message in their Outlook client would be “Disconnected from Exchange” followed by re-connected to Exchange.” while their mailbox switches to the redundant server(s) and back.

Who will this affect: Mostly Transparent to customers. When will this happen: Thursday – 8-13-2014 @ 06:00PM – 9:30PM What are we doing: re-seed of a failed mailbox database Why are we doing this: to ensure full redundancy

If you have any questions or concerns please feel free to contact us.

Jason Appah Network Engineering/Server Support B211 Kerr Admin Bldg Oregon State University Corvallis, OR 97331 541-737-8801 Jason.appah@oregonstate.edu [Description: cid:image001.png@01CD583B.8BD4B460]

NERO Maintenance August 13 2014, between 0400-0600

Tue, 08/12/2014 - 3:29pm

Primary Contact: Joel Burks, Joel.burks@oregonstate.edu

NERO will be rebooting the Portland Customer Aggregation router tomorrow, August 13 2014, between 0400-0600. This is to resolve a bug in Cisco IOS that is affecting frame-relay connected customers. Unfortunately there are no workarounds beyond rebooting the entire device.

This outage will impact all customers directly attached to the ptck-car1-gw router in Portland.

Expect 10-15 minutes of downtime early in the maintenance window as the router reloads. The entire maintenance window is reserved for additional troubleshooting as needed.

Emergency Maintenance Exchange

Tue, 08/12/2014 - 2:15pm

Good afternoon,

The IS Server Support team will performing emergency maintenance on one of the Exchange servers tonight at 6pm to address issues on one of the three servers. We do not expect this maintenance to cause an outage, however users mailboxes who are associated to that server might see a message in their Outlook client would be “Disconnected from Exchange” followed by re-connected to Exchange.” while their mailbox switches to the redundant server(s) and back.

Who will this affect: Mostly Transparent to customers. When will this happen: Thursday – 8-12-2014 @ 06:00PM – 9:30PM What are we doing: re-seed of a failed mailbox database, re-scan of a corrupted disk copy. Why are we doing this: to ensure full redundancy

If you have any questions or concerns please feel free to contact us.

Jason Appah Network Engineering/Server Support B211 Kerr Admin Bldg Oregon State University Corvallis, OR 97331 541-737-8801 Jason.appah@oregonstate.edu [Description: cid:image001.png@01CD583B.8BD4B460]

Milne Equipment Down (5:45 am)

Tue, 08/12/2014 - 6:25am

Notice of Unplanned Outage

The data center in Milne appears to be having a power outage. This has affected portions of the OSU network. We will keep you informed of the issue.

Joel

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

NERO Maintenance 2014-08-15, 0000-0300

Mon, 08/11/2014 - 2:50pm

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

NERO has been notified by the customer circuit provider for the Klamath Falls and Medford Hub sites of planned maintenance on Friday, August 15, between 0000-0300. Hunter Communications is continuing to upgrade their network backbone.

Hunter expects intermittent loss of connectivity throughout the maintenance window.

Hunter connected NERO customers: Klamath Community College Klamath County School District Klamath Falls City School District Oregon Institute of Technology OSU Klamath Basin Research & Extension Center OSU Southern Oregon Research and Extension Center Southern Oregon ESD – Klamath Falls Southern Oregon Public Television Southern Oregon University

Planned Maintenance – CWS Drupal Update on Tuesday Aug 12

Thu, 08/07/2014 - 3:35pm

On Tuesday Aug 12 CWS will be updating CWS Hosted Drupal sites to the latest versions of Drupal. Both Drupal 6 and Drupal 7 sites will be updated. This release includes important security updates for Drupal core and several modules.

Although this will incur a 2 to 3 minute interruption in service to the affected websites, most site visitors will not notice the interruption, as most pages are cached. This will be a rolling upgrade and we cannot say exactly when or on which day a specific site will be affected.

If you have any questions or concerns please contact us through our form at http://oregonstate.edu/is/services/cws/contact.

Thank you, Paul Lieberman Central Web Services

ONID Maintenance Saturday August 9th 8:00am – 11:00am

Wed, 08/06/2014 - 2:11pm

Maintenance will be performed on the following ONID services Saturday August 9th from 8:00am to 11:00am:

– MyONID website (ONID Password changes, ONID Sign-Up) – ONID-FS (Windows and Mac access to home directories) – ONID shell server (shell.onid.oregonstate.edu) – ONID web server (http://onid.oregonstate.edu) – ONID Personal web pages (http://people.oregonstate.edu/~username)

I will be applying patches to the ONID-FS server. While the patches are being applied, services which depend on ONID home directories will be unavailable.

Andy Morgan ONID Support

NERO Portland Hub, 2014-08-08, 0600-0700

Wed, 08/06/2014 - 1:14pm

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

NERO will be performing hardware maintenance on routers in the Portland Hub on Friday, August 8th, between 0600-0700. This is to install new 10G interfaces to support future growth.

NERO does not expect this work to be service affecting.

Blackboard maintenance downtime Saturday, 8/2 6am-9am

Tue, 07/29/2014 - 11:46am

Blackboard will be unavailable during scheduled maintenance on Saturday, August 2, from 6am – 9am PDT.

– Lindy Foster Enterprise Computing Oregon State University fosterl@onid.orst.edu 541-737-3805

OSU Visitor wireless access restored

Wed, 07/16/2014 - 3:49pm

The issues with OSU Visitor wireless access have been resolved.

-Mark Hammerschmith Information Systems Oregon State University

4 Hour update for visitor outage

Wed, 07/16/2014 - 1:38pm

OSU Visitor network is still experiencing the unplanned outage from this morning. This is due to a problem on the outside of the network and has been reported to the Internet Service Provider.

The external Internet Service Provider is working diligently on the issue and they understand the importance of the service to our campus and are doing everything in their power to resolve it as quickly as possible.

Bruce Beicke IT Infrastructure-Systems 541-713-3551 bruce.beicke@oregonstate.edu

Visitor Wireless Network Outage (July 16th)

Wed, 07/16/2014 - 9:41am

Notice of Unplanned Outage

The Visitor Wireless Network is experiencing an outage at this time. We are working to resolve this issue. Sorry for the inconvenience.

Network Operations

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

Patching DCs and File Servers

Fri, 07/11/2014 - 4:28pm

I will be patching TSS-Data, CN-Share, CN-Home, TSS1, and TSS4 during our regular maintenance window this Saturday, 7/12.

Bruce Beicke IT Infrastructure-Systems 541-713-3551 bruce.beicke@oregonstate.edu

Exchange Server certificate change

Fri, 07/11/2014 - 4:11pm

We will be updating an intermediate root certificate on the Exchange Servers that is due to expire on Saturday evening at 10pm. We do not expect this to cause any service distruption.

Cary

(My working hours are 7am – 5:30 pm, Tuesday – Friday) ———————————————————- Cary Shufelt, MCSA, MCSE Windows Infrastructure Architect Information Services – Identity and Access Control Team B211 Kerr Admin Bldg Oregon State University Corvallis, OR 97331 541-737-9420

ONID Maintenance Saturday July 12th 8:00am – 9:00am

Fri, 07/11/2014 - 8:48am

Maintenance will be performed on the following ONID services Saturday July 12th from 8:00am to 9:00am:

– ONID Webmail (https://webmail.oregonstate.edu) – MyONID website (ONID Password changes, ONID Sign-Up) – ONID SSO (the old SSO system, not CAS) – Cacti graphs (http://cacti.onid.oregonstate.edu)

An internal MySQL database server will be upgraded. These services will be unavailable while the MySQL upgrade is happening.

Andy Morgan ONID Support

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