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Announcements for OSU's Network and Computer Services
Updated: 52 min 17 sec ago

OSU_Secure issue

Thu, 08/20/2015 - 8:27am

We are aware of issues connecting to OSU_Secure and are in the process of investigating the problem. We will send a update as soon as the issues have been resolved. Clients can connect via OSU_Access in the mean time.

Tony Brock Network Architect Oregon State University

Saturday, August 22nd at 07:00am to 10:00am — Aruba Wireless Controller Upgrades

Mon, 08/17/2015 - 11:30am

We will be upgrading the 9 Aruba wireless controllers to the latest General release versions of AOS ( Aruba Operating System). This will apply multiple security patches, new AP support and other improvements. Starting Saturday at 07:00 the upgrades will cause a rolling 3 hour wireless outage across Main OSU Campus as well as at all OSU Extension sites as controllers and then APs upgrade and reboot.


Josh J. Crowl Op Sys/Net Analyst III NOC/Wireless Operations IT Infrastructure Services Oregon State University 541-713-3446

Appworks Maintenance Saturday 8/15/2015 6:30AM-10:00AM

Tue, 08/11/2015 - 12:04pm

Appworks will be unavailable Saturday August 15 from 6:30AM-10:00AM. We will be upgrading the software to update a certificate due to expire on August 26th. Any jobs scheduled to run during that time will be started after maintenance is complete.

Jill Swenson Associate Director, Enterprise Computing Services 541-737-0682

OSprod service restored

Tue, 08/11/2015 - 2:08am

The OSprod database was restored to service at 11-AUG-15 01:29. The contents of the database was current as of 10-AUG-15 16:59:30.

OSPROD unscheduled outage

Mon, 08/10/2015 - 5:53pm

OSPROD – is currently unavailable. We are aware of the problem and working to restore services to the following:

Appworx, MyOSU, MyDegrees, R25, and Scholarship Management System.

Peter Pavey Associate Director, Enterprise Computing Services Oregon State University (541) 737-7165

DNS/DHCP server reboot – Aug 8th 10pm

Fri, 08/07/2015 - 2:18pm

We will be patching and rebooting our DHCP and name servers (ns1, ns2, ns4, ns5) this weekend starting at 10pm. Each server will be down for up to a couple minutes each while they reboot. Only one will be taken down at a time to allow clients to fail-over to their secondary DNS server and also ensure DHCP continues to function. Most users will not notice anything.

Mike Akey Information Services Oregon State University 541-737-4948

MyDegrees maintenance 8:00AM Friday August 7- 8:00PM Monday August 10

Thu, 08/06/2015 - 10:37am

MyDegrees (DegreeWorks) will be unavailable due to scheduled software upgrade and maintenance from 8:00AM PDT Friday, August 7th 2015 through 8:00PM PDT Monday, August 10th 2015.

Jill Swenson Associate Director, Enterprise Computing Services 541-737-0682

Cyder Upgrade Aug. 1, 10-11pm

Mon, 07/20/2015 - 12:58pm

On Saturday August 1st, 10pm, our central DNS/DHCP management software named Cyder will be upgraded to add functionality and apply bug fixes. This will require taking Cyder’s web interface off-line for 10-20 minutes. This also means that the wireless self-registration page will be unavailable during this time.

Mike Akey Information Services Oregon State University

System Maintenance Saturday July 11, 2015 8:30AM-noon

Sat, 07/11/2015 - 8:53am

Administrative database maintenance has been successfully completed. Banner and related applications have been returned to service.

Jill Swenson Associate Director, Enterprise Computing Services 541-737-0682

Administrative System Maintenance Saturday July 11, 2015 8:30AM-noon

Wed, 07/08/2015 - 11:03am

We will be applying an Oracle patch to our administrative database systems on Saturday, July 11 2015 to address a software limitation. The following systems will be unavailable or have limited functionality from 8:30AM through noon:

Appworx Banner INB (all instances) Banner Self Service (Online Services) Banner Workflow BRM Cleanaddr Cognos CORE Reports (ODS/EDW) Data Warehouse Degree Works (MyDegrees) EvalS FormFusion Grouper Jaspersoft myOSU MyVendor Multiple Assignments Nolij OSCAR PeopleAdmin R25/Web Viewer RAP/SRP Scholarship Management System

Jill Swenson Associate Director, Enterprise Computing Services 541-737-0682

Old Core Migration (11:15 pm July 2nd)

Thu, 07/02/2015 - 11:16pm

Primary Contact: Joel Burks,

Running late on maintenance starting at 11:15 pm

Old Core maintenance coming up

Thu, 07/02/2015 - 3:50pm

As announced previously, please be reminded that over the holiday weekend, the OSU Network Operations team will be performing maintenance on the old core network. The goal of this maintenance is the replace some older equipment, and stream-line the old core network.

Starting at 9PM tonight (July 2, 2015) and continuing throughout the evening, there will be several brief outages in the old core, as several pieces of equipment are removed from the network, and other equipment is inserted into the network.

Starting on Friday morning (July 3rd), and continuing throughout the rest of the weekend, there will be rolling outages in the buildings connected to the old core switches “DRT0″ and “DRT1″. This covers about 120 buildings, and the outage will be about 5 minutes per building.

Sincerely, Johan Reinalda OSU IS Networking and Telecom

ONID Maintenance Saturday July 4th 8:00am – noon

Wed, 07/01/2015 - 9:31am

Maintenance will be performed on the following ONID services Saturday July 4th from 8:00am to noon:

- MyONID website (ONID Password changes, ONID Sign-Up) – ONID-FS (Windows and Mac access to home directories) – ONID shell server ( – ONID web server ( – ONID Personal web pages (

We will be applying patches to the ONID-FS server.

Andy Morgan ONID Support

Upgrading old core equipment

Wed, 06/24/2015 - 3:48pm

Service(s) affected: All network connectivity to buildings connected to old core (DRT0 and DRT1) and all subnets routed by those routers, which represents about 75% of the campus network.

Replacing two old routers with a new one (DRT0 and DRT1 move to DRT2). There will be a long outage starting 8pm on 7/2 for about an hour to insert DRT2 and re-cable DRT0 DRT1 as “slaves”. Then there will be a rolling outage, ~5 min. outage per building, and also ~5 min. outage per subnet.

Outage Window: Start: 07/02/2015 8:00 PM End: 07/06/2015 7:00 AM

Reason for outage: DRT0 and DRT1 are obsolete. The vendor will no longer provide support. We have had several failures on this equipment already. The OS code is old and has known vulnerabilities.


Departments affected: All buildings connected to DRT0 or DRT1 (approx 120) and all subnets routed on those routers (approx 80).

Locations affected: See above. Send email to if you want more specific information.

Applications affected: In affected buildings and/or affected subnets there will be complete loss of network connectivity.

Network Outage Policy

If you have questions or concerns about this outage, please contact Network Engineering at net (at) or call 737-HELP.

Fixed – OSU_Access intermittent problems

Wed, 06/24/2015 - 9:43am

The intermittent authentication on the OSU_Access wireless network, impacting registered devices, has been resolved.

Sincerely, Johan Reinalda Network Operations

OSU_Access intermittent problems

Wed, 06/24/2015 - 9:10am

The OSU_Access wireless network is experiencing intermittent login problems with registered devices. Registered devices are not being recognized and auto-login fails. If you have a registered device, after connecting to OSU_Access please open up a browser to login with your ONID credentials.

Network Operations is troubleshooting this and will report once the problem is fixed.

As a better and more secure solution, we recommend that you configure your device to use the OSU_Secure wireless network.

Sincerely, Johan Reinalda Network Operations

Data Center Maintenance (A016, B210, Milne) June 20th 03:45 AM to 05:00 AM

Sat, 06/20/2015 - 3:43am

Primary Contact: Joel Burks,

The upgrade is taking longer than expected. We now expect to be done at 5 AM.

Data Center Maintenance (A016, B210, Milne) June 20th 00:01 AM to 03:00 AM

Fri, 06/19/2015 - 3:47pm

Primary Contact: Joel Burks,

The data center routers will be upgraded June 20th at 00:001 AM to 03:00 AM. This may result in an outage for services hosted in A016, B210, and Milne data centers.

ONID Outage Friday June 12 1:30am – 10:30am

Fri, 06/12/2015 - 11:11am

There was a partial outage for ONID Personal web pages ( on June 12th from 1:30am to 10:30am. The root filesystem filled up on one of the two servers behind this service. This was caused by temporary files in the /tmp directory. We are now cleaning out /tmp every night, and we will move /tmp to a separate partition soon to prevent this problem from happening again.

Andy Morgan ONID Support

Nolij data migrations.

Fri, 05/29/2015 - 4:24pm

Primary Contact: Cody Welch,

New storage hardware has prompted a move of the Nolij data repository. Beginning tonight at 7 PM, Nolij will be unavailable while we make a final sync of the data and switch over to the new storage array. Service will be restored by 10 AM Saturday, the next morning.

-Cody Welch