Information Services

We will be restarting myOSU to address reconnection problems stemming from earlier network issues. The portal should be available again by 10:45.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University 213 Milne Computer Center Corvallis OR 97331

In the past hour, the core network has suffered from an intermittent link, causing errors and packets to be dropped. We have shut down this suspect port, and it appears all traffic has rerouted to redundant links. The core network appears stable again at this time.

Johan Reinalda Network Operations

Primary Contact: Joel Burks, joel.burks@oregonstate.edu We will be updating all three data centers starting at 5 am to 7 pm. There may be short network outages.

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

We will be updating all three data centers starting at 5 am to 7 pm. There may be short network outages.

Notice of Unplanned Outage

We have experienced another DDoS attack. Here is the description from NERO, our ISP…

NERO is experiencing DDoS activity against customers in Eugene and Corvallis. There have been multiple high packet and bandwidth attacks, beginning approximately 19:00 this evening and going up to the present, 20:15. NERO is taking actions to mitigate as necessary to minimize impact on customer traffic.

-Steve

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

The scheduled maintenance on the wireless network is now complete.

All users of the “OSU_Access” wifi network will once again be required to authenticate before gaining wifi access.

Access is allowed in the following two ways:

-if your wifi device is registered in Maintain, you will be allowed to access the OSU_Access wifi network without requiring a login. -if your wifi devices is not registered, you will need to open a web browser, and will be redirected to a login page. You need to login using your ONIC username and password.

Sincerely,

Johan Reinalda Network Operations

The ONID shell server (shell.onid.oregonstate.edu) was not accepting new SSH connections between 9:45am and 10:15am on Saturday January 10th. The outage was caused by an error while adding new network ranges to the block list. The block list is used to prevent connections from malicious network addresses that are trying to guess passwords for ONID users.

Andy Morgan ONID Support

On Sunday Jan. 11, 2015, CWS will be doing maintenance on the Drupal MySQL servers between 7:30 am and 8:00 am. During this time the service may be down for 5 to 10 minutes. While it is down, the most commonly accessed Drupal production pages will be served from the caching system. Users requesting pages that are not cached will be presented with an “offline for maintenance” message. Administrative functionality will not be available during this time.

Thanks, Matt Hansen Central Web Services

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

NERO will be performing maintenance on the Medford Hub router this Friday, January 9th, 2015 between 0400-0600. We are installing new hardware to allow for future customer growth in the region.

NERO will work to minimize impact to operational traffic. Customers may experience brief interruptions during the maintenance window.

Medford Hub customers: OSU Extension Josephine County OSU Southern Oregon Research and Extension Center Southern Oregon ESD Southern Oregon Public Television Southern Oregon University

Primary Contact: Joel Burks, joel.burks@oregonstate.edu Due to a bug in the current version of code on the new core firewall blades, an emergency upgrade was performed this morning at 7 am. There was no outage as redundancy measures were used.

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

Due to a bug in the current version of code on the new core firewall blades, an emergency upgrade was performed this morning at 7 am. There was no outage as redundancy measures were used.

Blackboard has been restored to operation. Thank you for your patience.

Jill Swenson Associate Director, Enterprise Computing Services 541-737-0682

Blackboard is continuing to experience problems and will remain out of service while technical staff investigate the issue.

Jill Swenson Associate Director, Enterprise Computing Services 541-737-0682

Blackboard is experiencing a file server issue and requires a restart to resolve the problem. It will be out of service between 11:45 and noon today.

Jill Swenson Associate Director, Enterprise Computing Services 541-737-0682

Good afternoon, Tonight the IS Server Support team will performing emergency maintenance on one of the Exchange servers at 10PM to increase the service’s resources. We do not expect this maintenance to cause an outage. However some users may notice during the maintenance window that they are disconnected and reconnected as the mailboxes are migrated [...]

Good afternoon,

Tonight the IS Server Support team will performing emergency maintenance on one of the Exchange servers at 10PM to increase the service’s resources.

We do not expect this maintenance to cause an outage. However some users may notice during the maintenance window that they are disconnected and reconnected as the mailboxes are migrated off and back to the default mailbox servers.

An expected and normal message during this timeframe would be “The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook.”

Who will this affect: All SharePoint users When will this happen: Tuesday – 12-30-2014 @ 10:00PM – 11:00PM What are we doing: Adding memory resources Why are we doing this: Addressing performance issues with growing utilization on the Exchange Server farm.

If you have any questions or concerns please feel free to contact us.

Jason Appah Network Engineering/Server Support B211 Kerr Admin Bldg Oregon State University Corvallis, OR 97331 541-737-8801 Jason.appah@oregonstate.edu [Description: cid:image001.png@01CD583B.8BD4B460]

Starting at approximately 3:30am this morning, Information Services saw network issues indicating that one of our core building uplink switches was crashing. This meant that all buildings connected to that switch (roughly half of campus) would have seen intermittent service loss. The last service issue was reported as resolved at 5:35am and staff has been on site to replace the failing components. We will continue to monitor the situation and will send follow up notifications if we expect or experience any more service disruptions.

If you have questions or concerns please contact the OSU Help Desk at 541-737-3474.

Sincerely,

Jon Dolan Director of IT Infrastructure Oregon State University ________________________________________ From: outages-bounces@lists.oregonstate.edu [outages-bounces@lists.oregonstate.edu] on behalf of osucomputerhelpdesk@oregonstate.edu [osucomputerhelpdesk@oregonstate.edu] Sent: Wednesday, December 24, 2014 5:42 AM To: Dolan, Jon – Net Cc: Outages and Announcements Subject: [Outages] DRT0 keeps crashing so replacing supervisor blade

Notice of Unplanned Outage From: Steven Heitmeyer

DRT0 has a hardware failure so I am replacing the main board.

Notice of Unplanned Outage

DRT0 has a hardware failure so I am replacing the main board.

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

Canvas will be unavailable while routine maintenance is performed by Instructure on 12/26, from 9am-10am. A maintenance page will be displayed during the outage.

– Lindy Foster Enterprise Computing Oregon State University fosterl@onid.orst.edu 541-737-3805

We will be performing database maintenance on Saturday, December 27, 2014. The following systems will be unavailable or have limited functionality from Friday 12/26/2014 at 11:59PM through Saturday 12/27/2014 at 12:01PM:

Appworx Banner INB (all instances) Banner Self Service (Online Services) Banner Workflow BRM Cleanaddr Cognos CORE Reports (ODS/EDW) Data Warehouse Degree Works (MyDegrees) EvalS FormFusion Jaspersoft myOSU MyVendor Multiple Assignments Nolij OSCAR PeopleAdmin R25/Web Viewer RAP/SRP Scholarship Management System Jill Swenson Associate Director, Enterprise Computing Services 541-737-0682