CN Services

CN Service (full service)

CN Service is designed to meet the needs of most departments and offers our full range of services, including a network login account with email, user and workstation support, secure files storage and backup, remote access, and much more. This is the service that most of our customers opt for. CN Full Service details ».

CN DCA Support

CN DCA Support is designed for departments that already have a Departmental Computing Administrator (DCA) but don't have the time or resources to manage their own network services and software licensing for select applications. CN DCA Support details »

CN Lite

CN Lite is designed for customers who only need access to a limited desktop platform and application suite. With this service we provide specialized desktop hardware that connects you with our file servers and provides access to a number of business applications. CN Lite service details »

E-Station

E-Stations are designed for customers who need a simple and economical solution to provide e-mail access and web browsing. These are perfect for student lounges, internet kiosks and campus events. CN E-Station service details »

Special Projects

Our Special Project service is designed for departments that have requests that aren't covered by our existing services. An IT manager will work closely with these departments to determine what the technical requirements are and set a maximum number of hours to complete the work. CN Special Projects service details »

CN Services

Contracts & Pricing

Contracts for these services are billed on an annual basis for the entire fiscal year. Please see our Contracts and Pricing page for details.

CN Service (Full Service)

CN Service is designed to meet the needs of most departments and offers our full range of services:

Additionally, our team is focused on providing you a secure computing environment. We provide the following services to ensure that your department doesn’t fall victim to a costly security breach:

  • Centrally managed firewall and security updates
  • Symantec antivirus deployment and monitoring
  • Full disk encryption
  • Security training
CN Service (full service)

Contracts & Pricing

Contracts are billed on an annual basis for the entire fiscal year. Please see our Contracts and Pricing page for details.

CN DCA Support

CN DCA Support is designed for departments that already have a Departmental Computing Administrator (DCA) but don’t have the time or resources to manage their own network services and software licensing for select applications. By handing those duties over to us, your DCA will have more time to focus on user and workstation support. Here’s what’s included in this service:

  • Network Login Account with Email
  • Secure File Storage and Backup
  • Licensing for Microsoft Campus Agreement software
  • Licensing for Symantec Endpoint Protection
  • Remote Access with MyCN
CN Service (full service)

Contracts & Pricing

Contracts are billed on an annual basis for the entire fiscal year. Please see our Contracts and Pricing page for details.

CN Lite

CN Lite is designed for customers who only need access to a limited desktop platform and application suite. With this service we provide specialized desktop hardware that connects you with our file servers and provides access to the following applications:

  • Operating System: Microsoft Windows Server 2003 R2
  • Web Browser: Internet Explorer 8
  • Productivity Suite: Office 2010 (Word, Excel, PowerPoint, Access, Outlook, InfoPath)
  • Enterprise Applications: Banner, Data Warehouse, and Advance.

Support for the supplied desktop hardware and application suite are handled through the same channels as CN Service customers.

CN Lite

Contracts & Pricing

Contracts are billed on an annual basis for the entire fiscal year. Please see our Contracts and Pricing page for details.

E-Station

E-Stations are designed for customers who need a simple and economical solution to provide email access and web browsing. These are perfect for student lounges, Internet kiosks and campus events. Here's what's included in this package:

  • Microsoft Windows terminal with a 17 inch monitor, keyboard, and mouse
  • Internet Explorer with OmniForm, Adobe Shockwave, Adobe Flash, RealPlayer, and QuickTime

Common Implementations:

  • Email access and web browsing for students, staff, and campus visitors
  • Student kiosks (registration, timeclock, myOSU, etc.)
  • Information kiosks (OSU home page, campus map, department websites, etc.)
E-Stations

Contracts & Pricing

Contracts are billed on an annual basis for the entire fiscal year. Please see our Contracts and Pricing page for details.

Special Projects

Our Special Project service is designed for departments that have requests that aren’t covered by our existing services. An IT manager will work closely with these departments to determine what the technical requirements are and set a maximum number of hours to complete the work. Here are some examples of special projects:

  • Application server setup and administration
  • Setup and support for non-standard hardware/software

Please note: We do not provide programming and/or database design services.

Our goal with this service is to give departments the flexibility they need while limiting the impact that has on supported services and operations. With that in mind, we reserve the right to refuse or postpone any special project based on circumstances surrounding staffing and/or workload. However, every effort will be made to find other support avenues for your department.

CN Special Projects

Contracts & Pricing

Contracts are billed on an annual basis for the entire fiscal year. Please see our Contracts and Pricing page for details.

Computer Purchase Recommendations

Windows 7 PCs

CN works closely with Procurement and Contract Services to offer pre-configured computers through the OSU Buy Orange program. This program has the following benefits:

  • Standardization
  • Discounted pricing
  • Streamlined purchasing
  • Business class hardware
  • Better warranty support

Contact us when you're ready to make a purchase and we'll put together a recommendation that suits your needs.

Macs

CN performs compatibility tests with each release of Mac OS X to ensure that new systems run everything our customers need, including Windows-based applications. To help us perform these tests, please do the following before you purchase a Mac:

  • Make a list of software that you absolutely need to perform your job duties.
  • Make a list of peripherals, including the brand and model, that you already have and will need to connect to your new Mac. Peripherals include keyboard and mouse, monitor, network printer, and so forth.

Contact us with the above information and we'll put together a recommendation that ensures everything will run smoothly on your Mac.