Exchange

We provide a fee-based mailbox-hosting service to approximately 4,500 users campus-wide. Account administration is delegated to the Department Computer Administrator (DCA) for the department. If your department does not have a DCA to manage account and mailbox administration and support, you should consider using the Community Network service.

Exchange mailbox service includes:

  • Spam filtering
  • Anti-virus protection
  • Active Directory domain licensing for departments without a domain (FS_Mail)
  • Remote access via Outlook Web Access and POP/IMAP
  • Public folders
  • Tiered support team
  • 24x7 uptime active monitoring via MOM and OpenNMS
  • Regular maintenance and upgrades
  • Production standards and scheduled maintenance windows
  • Replacement equipment on hand
  • Nightly full backups (for system disaster recovery only)
  • Retention of deleted mailboxes for 90 days
  • Retention of deleted mail items for 14 days

Permissions are delegated to the Department Computer Administrator (DCA), who is responsible for all account and mailbox administration and user support. DCAs have access to a full-time Exchange support person for help with everything from configuring clients to troubleshooting mail delivery problems.

Exchange Billing Information

We charge $2 per mailbox/month for mailboxes set to the default "prohibit send" limit. Current default limits are:

  • warning limit: 400,000 KB (400 MB)
  • prohibit send: 500,000 KB (500 MB)
  • prohibit send & receive: 1,000,000 KB (1 GB)

Mailboxes set to a higher quota are billed an additional $2 per 500,000KB increment of the default "prohibit send" limit, e.g. a 1GB mailbox costs $4/month, a 1.5GB mailbox costs $6/month, and so on.

Resource mailboxes with a quota of 100MB are free.

We also provide access to the FS_Mail domain for groups who wish to use Exchange but do not maintain their own Active Directory domain. There is no charge for FS_Mail accounts.

Please note: Network Engineering does not provide account administration - that task is delegated to the DCA for the department. If your department does not have a person to manage account and mailbox administration and support, you should consider using the Community Network service.

NEW: Exchange Online Archiving

Exchange Online Archiving is an email storage option that has been implemented for Exchange accounts allowing messages to be quickly and easily archived to simplify mailbox quota management. This solution utilizes server-side storage that works in a similar manner to the traditional Personal Folders (PST) files most of us are used to. The advantage with this approach is that the archive is backed-up nightly, can have messages moved into it automatically, and is available within Webmail so it can be accessed from off campus. Information and instructions for using Exchange Online Archiving.

NEW: Internet Calendar Publishing for Exchange

This newly enabled feature on the Exchange servers gives individuals the ability to publish their calendar online. Once enabled people can see your current appointments via the web. This can be useful if you have a need for individuals on campus, off campus, or even people outside of the university to view your calendar. Learn how to publish your Exchange calendar online.