The Network Operations and Engineering team designs and manages the core network equipment including routers, switches, firewalls, encrypted tunnels (VPN) and remote site connectivity. They support all aspects of the OSU Wireless network. The team also provides up/down monitoring, network and system performance monitoring, and utilization graphing.
The team manages OSU's IP allocation, including IPv4 and IPv6. They provide tier 2 and tier 3 support to departmental IT staff at OSU.
Techs are on call 24/7 so please reserve after-hours help requests for urgent phone and network issues only.
Important: The following are network policies developed and managed by Information Services. It is your responsibility to understand any other applicable policies developed by departments and colleges, as well as all university-wide OSU IT policies.
Our standard Outage windows are as follows:
NOTE: These are general outage windows. For some services, these outage windows may not be appropriate, and another time may be chosen. Network Engineering will work with affected units to minimize outage impact on their operations.
Maintenance that does not cause service interruption may be performed at other times, depending on the scope and potential impact of the change.
All planned outages will be announced no later than two (2) business days before the outage. Emergency outages may need to be performed at other times and will be announced as soon as possible.
All outages will be announced on the Outages mailing list and will be posted to the Outages Log here: http://intranet.nws.oregonstate.edu/blog/archives/category/enterprise-network/outage-announcements
Maintenance work that is non service-impacting will be announced to the Maintenance Log, posted here: http://intranet.nws.oregonstate.edu/blog/archives/category/enterprise-network/maintenance
Information Services fully supports the use of the University's computing and networking resources by the OSU community. Information Services has a responsibility to ensure these resources are being used responsibly, and must be in a position to take corrective action should a problem occur.
OSU Mailing lists are currently hosted on Mailman. Information about this service can be found here: http://lists.oregonstate.edu
IS will support mailing lists that meet the following guidelines: