Please refer to the OSU contact(s) listed below for:

If you are not finding the information you need, contact our general number at 541-737-2494 and we'll help you out.

Questions about administrative policy or procedures are often better answered by the appropriate administrative office. For example, contact the Registrar's Office for questions concerning the administration of Student information.

Administrative Data Systems Support

Business Modules 1st Contact 2nd Contact
Accounts Receivable/ID Center Chambers, Joe He, Lanling
Admissions/Recruiting Wooldridge, Andy Byers, Reed
Finance He, Lanling Tanguay, Shari
Financial Aid Tanguay, Shari Harris, Tim
HR/Payroll Harris, Tim Maguire, Deborah
Nolij Frank Kessel Harris, Tim
OSCAR Chambers, Joe He, Lanling
Registrar Maguire, Deborah Frank Kessel
Scholarship Management System Tanguay, Shari Harris, Tim
SCARF Byers, Reed  
ACTWON Maguire, Deborah Beamer, Eddy
Appworx Byers, Reed Tanguay, Shari
CORE/Data Warehouse Wooldridge, Andy Baldwin, Mark
DegreeWorks Maguire, Deborah Frank Kessel
fsa ATLAS Baldwin, Mark Wooldridge, Andy
Luminis Maguire, Deborah Beamer, Eddy
Travel and Expense Chambers, Joe He, Lanling

Business Intelligence / Data Warehouse Support

  • Please visit our Request for Access page for inquiries regarding that issue.
  • If you experience technical difficulties that your departmental computer administrator (DCA) is unable to resolve, please contact Ross Jackson (541-737-8767) for assistance.

Integrated Campus Systems Support

Integrated campus systems – Blackboard, ONID, myOSU, MyDegrees, and EvalS – are supported by the OSU Computer Helpdesk. Visit their website to submit a help request or call them for assistance at 541-737-3474.

Instructors have additional Blackboard support and training resources available. Please visit our Blackboard resources page for user guides and information on workshops and pedagogy-focused training sessions.

Difficulty Accessing a System?

If you're experiencing difficulty simply accessing Banner, Blackboard, ONID, myOSU, or any other campus wide system, you can call the OSU Computer Helpdesk for assistance at 541-737-3474. Before you do that, we recommend that you:

  • Be sure you're trying to login with your ONID password.
  • Test your Internet connection and make sure you can access web pages. If you can't, that means either your computer or the OSU network are experiencing Internet connectivity issues.
  • Check this website for any announcements of unexpected outages.
  • If you use AppWorx, Banner, or other administrative data systems, check your email, as we send email to users when an unexpected outage occurs specifically on these systems.