There is a new tech support scam doing the rounds. This time it is cyber criminals calling you, claiming they are from Dell. They even have the correct service tag of your Dell PC. They will try to manipulate you into giving them access to your computer so that they can "fix the problem" and charge your credit card or worse, infect your computer with ransomware.

If you get called by unknown people claiming to be tech support (any company) and saying they need to get access to your computer, hang up the phone immediately and delete any email they might send you with similar claims. If you think it might have been legitimate, look up the number on the main company website and call.

ONLY give out personal information if you have initiated the call and properly looked up the main company number yourself on the company’s main website you want to reach. Do not rely on a popup, ads, or general web search on another website or forum unless you can verify it is a valid source and verify it is a valid phone number for that company.

There has been at least one report of someone having called Dell tech support and later receiving a call from someone claiming to be from Dell and knowing what problem he had called about and information about his computer. So, even if it sounds legitimate, hang up and call the number listed on the company website. Don't get scammed.

Thanks to Cyberheist News for alerting us to this scam.