Information Services provides the core network connections for all of OSU's campus, connections to the Internet and Internet2, and in-building network management for departments that do not run their own.
In-Building network costs are factored in to the annual network assessment. Departments that do not run their own networks are assessed a slightly higher rate that includes the replacement of network gear in their buildings and Information Services proactively manages that equipment. Information Services provides design and consultation services for all in-building networks on campus.
To order in-building or core network connection services, please submit a Telecom order request.
We also provide connections to the core OSU network for departments that maintain their own local area networking. These connections enable departmental networks to be interconnected and to connect to the Internet and Internet2.
You can request a connection here.
We offer several solutions for off campus OSU sites that need to be connected to the OSU network. Solutions depend on service availability, needed bandwidth, and the cost of services being provided from various service providers.
All IS managed devices are monitored 24/7. If a device loses network connectivity, on-call service personnel are automatically paged.
Information Services will maintain all FlexNet equipment up to the data jacks where the customer equipment connects to the network. We will work with Department Computing Administrators (DCAs) in identifying and resolving any problems. Maintenance and support is limited to IS managed equipment and wiring, and does not include applications or end user support.