IT Helpdesks for Employees

Issue/Question

  • Where can I get IT support as an employee?
  • Who is my IT support team?

Resources

UIT provides desktop support to about half of OSU employees. Some colleges and departments provide IT support through their own helpdesks. If you are affiliated with one of the below colleges or departments, please contact the applicable helpdesk for IT support.

Note that all OSU students, employees and associates can contact the Service Desk; the Service Desk will refer requests to other IT helpdesks if needed.

OSU IT Helpdesks

  • UIT Service Desk - Desktop Support (541-737-8787)
    • Most administrative units: President's Office, Provost's Office, Intercollegiate Athletics, University Relations & Marketing, Finance & Administration, Research Office, General Counsel, Equal Opportunity and Access, Government Relations, University Ombuds, Enrollment Management, Academic Affairs, Student Affairs, International Services, UIT, Extension and Engagement, Graduate School, Faculty Affairs, Honors College, Human Resources, Ecampus, International Affairs, Ag Research Foundation, ROTC Program, Dean of Students, CAPS, Career Development, Library
    • Centers and Institutes: CIMERS, HMSC, Oregon Sea Grant, LARC, LPI, CFTH, OCHI, NMR, MMI, Portland Center
    • College of Agricultural Sciences: Department of Agricultural Education, Botany and Plant Pathology, Agricultural Experiment Stations
    • College of Education
    • College of Health
    • College of Liberal Arts
    • College of Pharmacy
    • College of Science
    • INTO
    • OSU-Cascades
  • Roots IT (541-737-2443)
    • College of Agricultural Sciences Deans Office
    • Animal and Rangeland Sciences
    • Applied Economics
    • Greenhouse
    • Horticulture
    • Crop and Soil Science
    • Fisheries and Wildlife
    • Food Science and Technology
    • Environmental and Molecular Toxicology
    • Oregon Wine Research Institute
    • SeedLab
    • CQLS
    • SARL
  • College of Business Helpdesk (541-737-0947)
  • College of Engineering IT Support (coe.support@oregonstate.edu)
    • School of Chemical, Biological, and Environmental Engineering (CBEE)
    • Civil and Construction Engineering (CCE)
    • Electrical Engineering and Computer Science (EECS)
    • Mechanical, Industrial, and Manufacturing Engineering (MIME)
    • Nuclear Science and Engineering (NSE)
    • Hinsdale Wave Lab, NACSE, ATAMI, Radiation Center
    • Biological and Ecological Engineering (BEE)
    • Institute of Natural Resources
  • College of Forestry Helpdesk (541-737-2152)
  • College of Earth, Ocean, and Atmospheric Sciences (support@ceoas.oregonstate.edu, 541-737-0772)
  • Carlson College of Veterinary Medicine IT Support and Services (cvmit@oregonstate.edu, 541-737-0074)
  • UHDS IT Support (541-737-2015)
  • Dixon Recreation, Rec Sports (541-737-2943, https://itsupport.recsports.oregonstate.edu/)
  • Student Health Services IS (shsis@oregonstate.edu, 541-737-0600)

If you are not sure which helpdesk supports your OSU workstation, please contact the Service Desk and they will refer you to the correct team.

Other Service Points

Details

Article ID: 53440
Created
Mon 5/7/18 3:27 PM
Modified
Wed 12/6/23 4:59 PM