OSU Service Desk actively supports the following systems and applications. The service desk is primarily a 'How-to' service. Consultants will do their best to solve technical problems, but if we are unable to resolve them in a timely fashion via phone or email, we may refer users to their deparment's support personnel or an outside support source.
Consultants will also help with any software not listed here to the best of their abilities and as time permits. Priority is given to problems with any of the actively supported software.
Free Antivirus Software & Online Security
Stay safer online by taking the following steps:
Recommend Antivirus (link: http://oregonstate.edu/helpdocs/software/recommended-software/antivirus-software) These are free recommendations for personal computers that belong to anyone at OSU.
Use the encrypted OSU_Secure network when you use OSU's wireless network. And don't just use it when you're checking your bank account; a determined hacker can even take over your Facebook account if you're using an unencrypted or open connection.
Don't be lured by phishing schemes to give out your passwords, credit card or Social Security numbers, or other personal information. And remember, the OSU Computer Helpdesk will NEVER ask you for your password.
Read and understand the OSU Acceptable Use policy. It provides the "rules of the road" for using the OSU network.
Visit Be Aware to learn how to protect yourself from social engineering schemes, malware, bullies, and even organized crime syndicates.