To best serve its students, faculty and staff, support its education, research and outreach missions and position itself as a top-tier land grant university, Oregon State University will develop an IT ecosystem that is robust, scalable and adaptable as technology evolves. This IT ecosystem will be functional, easy to use and provide access from anywhere, at any time, on any device or platform.

To meet the goals presented in the strategic plan, Information Services, in collaboration with and in support of OSU partners, will complete a set of initiatives outlined below. These initiatives span foundational improvements to the technology infrastructure and progressive developments that further the University’s mission.

It is essential to OSU’s future success that the University’s money stay in its mission. Across all areas of progress, Oregon State must shift the value and innovation curve for technology, lowering costs and risks related to contract lock-in and local limitations, while simultaneously improving the services and functions offered. Hence, these initiatives are undertaken with a view to long-term sustainability and affordability.

Projects Now Underway

Planned or Approved Projects

The scope of these projects is defined and planning is underway to determine level of resources, timing and dependencies. The outcome of planning will lead to a final decision about whether to proceed with the project. In some cases, resource allocations, scope, and deliverables may be refined prior to project kickoff.

  • Foundational Initiatives
    • Security risk assessment
    • Network financial sustainability: An assessment of how network infrastructure is funded and an investigation into equitable and transparent funding mechanisms that ensure long term sustainability for the OSU Network.
    • Distributed antenna system to bring improved cellular coverage to OSU: A system built in conjunction with the cellular telephone carriers that ensures appropriate coverage outdoors and indoors as the carriers deploy 4G infrastructure on campus.
    • Network upgrade and fiber infrastructure improvements: Improvements in the underground fiber optic infrastructure on campus to leverage the new redundant network head-end and ensure the ability to grow overall network bandwidth in support of research and education.
  • Progressive Initiatives
    • IT Service Management (ITSM) Enterprise Toolkit: A business case document has been written that describes the current state of our tools for incident and knowledge management and why an enterprise-level ITSM toolkit is being researched for OSU. A single ITSM toolkit will help us standardize our service-level operations, leading to improved management of our support documentation and more efficiently deliver our support.
    • Software in the Cloud: virtual access to software for courses
    • Storage Services: access to shared storage systems
  • University Partner Projects
    • Classroom Building: Providing leadership in the design of formal and informal learning spaces and introduction of innovative instructional technology for the new OSU classroom building.
    • Cascades Campus Expansion: Apply lessons learned from design and implementation work on Austin Hall and The Classroom Building to create cutting-edge learning spaces for the expanding Cascades Campus.

Projects in the Investigation Stage

These projects are undergoing market evaluation, requirement gathering, and in some cases, technology prototypes, to understand our options and choices. The summary of investigation will lead to a decision about whether to proceed to a planning stage.

  • Foundational Initiatives
    • Disaster recovery and business continuity for administrative services: An IT Disaster Recovery Policy and corresponding DR Plan for administrative services will establish the requirements and the steps that will be taken in response to and for the recovery from any disaster, affecting IT services at OSU, with the fundamental goal of allowing basic business functions to resume until such time as all systems can be restored to pre-disaster functionality.
    • Data center improvements: Demand for data center space has far outstriped our current data center capacity and a long term data center plan is needed to balance enterprise and research needs both on site and in the cloud.
    • Trouble ticketing system
    • Middleware: workflow and enterprise technology: establishes a common framework of middleware and application functions that can be used to standardize business applications that exist at OSU, but are currently built/maintained using different tools, programming languages, and technologies.
    • WiFi strategy: A 5 year wifi roadmap will be established to guide investments in the capacity and technology of OSU Wifi to ensure that functional improvements are timely and support the overall University Mission. An outside consulting firm has already been engaged to evaluate our current network and to provide a 5 year technology roadmap that will inform the overall plan.
  • Progressive Initiatives
    • Productivity Tools and Services
    • Next generation business process management: replacing OSCAR
    • Computer lab improvements
    • Learning Outcome Analytics: multi-institutional approach
    • Educational Resource Delivery: across all access points of learning
    • Open Education Content: an institutional approach
  • University Partner Projects
    • Curriculum management system: currently a home-grown application that supports the academic functions associated with the process and approval for the creation, alteration, and obsolescence, of courses and programs at OSU.
    • eProcurement and contract management: provides an online shopping experience for campus clients, approvers, and suppliers, while automating the purchasing, payable, and contracting process.

Identifying Potential Projects

There are areas of technology enhancement that have the potential to bring value to OSU. We’re not actively working in these areas, but have our eyes and ears open toward marketplace developments and innovation at other institutions.

  • Newport campus
  • Staff computer support automation
  • Comprehensive mobile device strategy for engagement and support

About Our Projects

Foundational Initiatives
OSU's IT ecosystem must allow us to compete successfully as a top-tier teaching and research institution. Foundational improvements to this ecosystem will provide the essential technology components needed so that we can operate systems and services, connect people to each other, and enable them to succeed in their education and scholarship. We must achieve sustainable technology and funding for essential services, and assure they are delivered securely and reliably. read more »

Progressive Initiatives
In addition to foundational improvements, OSU must progress with technology in support of educational, research and community engagement priorities. Progressive projects provide an adaptable and evolving technology framework that enables our community to innovate in education, research, outreach and operational practices. read more »

University Partner Projects
Technology is a part of nearly everything that happens at OSU, and from time to time projects that are not specifically about technology improvements require an extraordinary investment of time and engagement from the technology staff, and commitment of resources toward technical progress.

Project Pipeline - Our Process

Identify Need
leads to…
Investigate Options
leads to…
Plan
leads to…
Approve & Resource
leads to…
Execute