Articles (24)

Pinned Article Duo – Passcodes Disabled May 8

Passcode authentication, which uses a numeric passcode generated by a hardware token or the Duo Mobile app, will no longer be available starting May 1, 2024. This method has been identified as vulnerable to phishing attacks. If you use passcodes generated by a hardware token or Duo Mobile, please switch to a different authentication methods.

Pinned Article Duo - Sign Up and Device Options

Get signed up for Duo two-step login!

Pinned Article Duo - Sign-Up with a Mobile Device

Using Duo with a mobile device is the recommended option.

Duo - Can't Find Duo Mobile App in the App Store

Troubleshoot problems installing the Duo Mobile app.

Duo - Get a Temporary Access Code

How to get a temporary Duo code ahead of time.

Duo - I Can't Login - Troubleshooting and Errors

Troubleshoot common Duo login issues.

Duo - I Forgot, Lost, or Damaged my Phone

What to do if you forgot your Duo device.

Duo - Manage Your Devices

How to add, remove, reactivate or deactivate Duo devices.

Duo - Push Notifications Not Working

How to resolve Duo push notification issues.

Duo - Reactivate My Phone

How to reactivate your phone for Duo.

Duo - Replace a Phone

How to replace a phone used for Duo two-step authentication.

Duo - Request Opt-out

Can I opt out of Duo?

Duo - Sign-up Not Working

What to do if the Duo sign-up process fails.

Duo - Using an Apple Watch with Two-Step Login

How to use Duo with an Apple Watch.