Web Customer Advisory Group

We are a group of web community members across campus who work together to enhance the web experience for developers, designers and users across Oregon State University.



 What We Do

As the Web Customer Advisory Group, our goal is to make sure we are providing the tools and services that OSU students, faculty and staff need to be successful and solve business problems, and to help elevate our campus' web landscape in a way that evokes delight and efficiency, not frustration or barriers. Our focus is to select and support services informed by our various and widely-differing customer needs and opinions.


As an advisory group, we:
  • Provide feedback on planned features and use cases
  • Consult on prioritization/approach to implementation
  • Validate assumptions
  • Act as a proxy for our different types of customers
  • Brainstorm features and functionality


Our areas of focus include:
  • Content management and related technologies (OSU Drupal, Wordpress)
  • Policies
  • Business model
  • Static web hosting
  • Service and support offerings



Who We Are

The Web Customer Advisory Group is comprised of a diverse group of campus web users who represent a range of perspectives and needs; membership evolves over time to ensure that we are talking to the right people about our work. The group meets every other month.


Advisory Group Members
  • Alan Calvert, School of Public Health
  • Dan Crouch, Enrollment Management
  • Matt Hansen, Digital Experience
  • Roger Leigh, College of Agriculture
  • Bryan Mayjor, Extension
  • John McQueen, Graduate School
  • Kegan Sims, University Relations and Marketing
  • Derek Whiteside, Digital Experience


Contact us for more information