Project State: 
Inactive
Status: 
Completed
Project Manager: 
Jenesis Long
Organization: 
Business Architecture
Reported: 
Friday, October 1, 2021
Description: 

This project seeks to implement Microsoft Bookings as the online appointment scheduling tool for individuals and groups across campus, starting with the Academic Advising Community of Practice, so that students and university constituents experience a uniform appointment booking experience and expenses can be reduced.

Status Summary: 
  1. OSU Employees have access to Bookings through newly associated Microsoft licenses as of July 28th, 2020.
  2. Initial Bookings Knowledge Base articles are published. IS Bookings website created.
  3. IT Pros and Service Desk technicians have access to a mini-training on Bookings via Canvas as of August 5th.
  4. Three Bookings Implementation Workshops for academic advisors and their IT supports were offered in August.
  5. Advanced Integrations and Data Reporting needs are being explored with academic advising units.
  6. TimeTrade access expired on Aug 21st for users that did not renew for the 2020-2021 AY.
  7. 98% of undergraduate academic advisors have transitioned to Bookings by the start of Fall 2021.

 

Recently Completed: 
  1. Remaining academic advising units that have not yet transitioned to Bookings are engaging in small group trainings as needed; ~98% of academic advisors are using Bookings.
  2. Updated advising community that support requests should go to Service Desk.
What's Next: 
  1. Incorporate oustanding requests into other UIT roadmap projects.