Service Desk

Offering free support to Oregon State University for general computing, technology, applications and security of personal information.


The walk-up service desk is located in Milne Computer Center room 201. For hours, location and parking information, see:

Online or on the phone

Create a support ticket or call us at 541-737-8787.

The IS Service Desk is the single point of contact for getting help with all services provided by Information Services. This includes general assistance with campus-wide services such as ONID, the wireless network, and Canvas, as well as the desktop support service known as Community Network.

We provide "Tier 1" technical support to students and employees. For more difficult technical problems, we make referrals to department IT contacts or outside support services as needed.

We also help with any software not listed here to the best of our abilities and as time permits. This support is provided on a "best effort" basis.

Students and employees may contact the IS Service Desk by phone, email, or walk-up.

For more information, see About the Service Desk.

Laptop Data Backup Policy

Laptop Service Policy