When you contact the IS Service Desk, or IS Service Desk @ Cascades we create a ticket to track your request. When your ticket is closed, our system may send you a survey link. Survey results are reviewed by management and are used to make improvements to our service. A manager may follow up with you about your feedback.
IS Service Desk survey emails come from: Kirsten Petersen <firstname.lastname@example.org>
IS Service Desk @ Cascades survey emails come from: Tania Mahood <email@example.com>
The web URL for the survey starts with: oregonstate.teamdynamix.com