Support and service
The Desktop Support service provides direct desktop support to CX customers. (Formerly known as "Community Network" and "Cosine".)
Additional information about Community Network Support, including pricing, security requirements and training documentation.
The cost or pricing structure to use this service.
$900 per person.
The classification of data that can be stored or transmitted by this service.
Confidential
What training is available for this service.
No formal training necessary.
Some services are only available to specific groups of people at OSU. These groups include students, employees, departments and associated groups.
This service is available to the following groups.
Available for some employees
If the service is only available to some members of a population, those restrictions are listed below.
Access to CN.
More services from the Accounts & Support category.
Authentication Services
User verification
Authorization Services
User authorization
Duo - Multi-factor authentication
Grouper
ONID - Database
ONID - File storage
Additional resources related to Community Network Support.
Applications
Book page
CN Loaners
CN Service Requests
Create MyCN Shortcuts (Windows)
Data Backup & Recovery
Getting Help
If you require assistance with Community Network Support, use any of the methods below to request support.
Submit a Help Ticket
Visit Milne 201
Call 541-737-8787