Management and service

TeamDynamix is the IT Service Management platform utilized by Information Services and other IT partners to service OSU.

Service Details

Additional information about ITSM Tool, including pricing, security requirements and training documentation.

Charges & Fees

The cost or pricing structure to use this service.

A fee per additional attendee beyond registered users.

Security Rating

The classification of data that can be stored or transmitted by this service.



What training is available for this service.

As a group, lasting between one and two hours.


Some services are only available to specific groups of people at OSU. These groups include students, employees, departments and associated groups.


This service is available to the following groups.

 Available for some employees

Access Restrictions

If the service is only available to some members of a population, those restrictions are listed below.

IT staff.


If you require assistance with ITSM Tool, use any of the methods below to request support.